Effective Date: March 17, 2026

1. Introduction and Operating Entity This Cookie Policy explains how cookies and similar technologies are used to recognise you when you visit our learning platform at www.learncaring.com.

While the iCare Life brand, global standards, and core curriculum originates from our international headquarters in Singapore, this website is fully operated and managed by our Indian entity, iCare Learning Private Limited. All course enrolments, financial transactions, and user data processing conducted through this platform are managed in India.

Consequently, we process your data in compliance with applicable Indian laws, including the Digital Personal Data Protection Act, 2023 (DPDPA), while voluntarily upholding the rigorous, globally recognised data privacy standards established by our Singaporean parent company.

2. What are Cookies? Cookies are small text files placed on your computer, smartphone, or other devices when you visit a website. They are widely used by website operators to make platforms function efficiently, improve user experience, and provide reporting information.

Cookies set by the website owner (iCare Learning Private Limited) are called "first-party cookies". Cookies set by parties other than the website owner are called "third-party cookies". Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., interactive video content and analytics).

3. The Types of Cookies We Use and Why To deliver our competency-based e-learning curriculum, we utilise the following categories of cookies:

• Strictly Necessary (Essential) Cookies: These cookies are vital for our platform to function and cannot be switched off in our systems. They are usually only set in response to actions made by you, such as logging into your student account, managing your privacy settings, or filling in forms. You can set your browser to block these cookies, but critical parts of the site will not work.

• Performance and Functionality Cookies: These cookies allow our website to remember choices you make and provide enhanced, more personal features. Crucially for the iCare Life programme, these cookies support the seamless playback of our educational modules.

• Analytics and Customisation Cookies: These cookies collect information in an aggregate, anonymous form to help us understand how our students are interacting with the course materials. This helps us measure the effectiveness of our training and continuously improve the curriculum.

4. Third-Party Cookies on Our Platform Because our platform is built to deliver high-quality, continuous video learning, we rely on trusted third-party service providers who may also set cookies on your device:

• Website Infrastructure: Our site framework utilises cookies necessary for security, routing, and load balancing to ensure you have a smooth, uninterrupted learning experience.

• Video Hosting: We deliver our multilingual training videos using third-party video hosting. When you interact with these embedded videos, the hosting provider sets cookies to monitor bandwidth, track video performance, and save your playback preferences (such as volume or subtitle settings) without losing your specific language selections.

5. Your Consent and Control You have the right to control how your data is collected on our platform:

• Cookie Banner: When you first visit our platform, you will be presented with a cookie consent banner allowing you to accept all cookies or customise your preferences regarding non-essential cookies.

• Browser Settings: You can configure your web browser to refuse all or some browser cookies or to alert you when websites set or access cookies. Please note that if you disable or refuse essential or functional cookies, some parts of the iCare Life platform, particularly the video modules and auto-proctored assessments, may become inaccessible or fail to function properly.

6. Updates to this Policy We may update this Cookie Policy from time to time to reflect changes in our operational practices, the technologies we use, or relevant legal and regulatory frameworks in India. We encourage you to review this policy periodically.

7. Contact Us If you have any questions about our use of cookies or our data protection practices, please contact our Data Protection Officer at:

• Name: Suresh R. Shastry

• Email: suresh.shastry@icare.life